![]() ![]() Each time you log on, you'll be asked to select random characters from your memorable information, as an extra safeguard to your plan. It’s quick, usually free and allows you to do tasks, such as paying bills and transferring money, without having to visit or call your bank. We'll ask you to set up memorable information which can be any group of words you will remember. Typically, you would register the computer you use most often to sign in to online banking, such as your home or work computer. Banking online means accessing your bank account and carrying out financial transactions through the internet on your smartphone, tablet or computer. Step 3: set up your memorable information Your password and username must each be at least 6 characters long, and can contain letters and/or numbers but no spaces. You'll use these every time you log on, so it's important that you choose something that's easy for you to remember, but hard for someone else to guess. If you use telephone banking, these are the numbers that you already use. You'll also need your plan security code (the 4 digit number which you chose if you applied online, or that you received in your security pack if you applied over the phone). Helping you with current account, mortgage, savings and other personal finance. ![]() ![]() We'll ask for your customer identification number (the 10 digit number we gave you when you applied). The worlds largest building society, run for the benefit of its members. You can check balances, set up and make bill payments and standing orders, view and amend direct debits, move money and more. Just follow these simple steps to give you complete control of your offset plan. To access the online banking service for the first time, you need to register your log in details. ![]()
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